COVID-19 UPDATES

LAST UPDATE: Wednesday 4/8 

HOW IT IMPACTS YOU

We will continue to do everything within our power to ensure “business as usual”. We ask that you please adjust your normal ordering schedule to allow additional time for delivery as well as consider having additional inventory on-hand should delivery become even more challenging in the weeks ahead.

We appreciate your partnership and will continue to provide updates as things change.

Please don’t hesitate to reach out with any questions.

The Qual Chem Team

DELIVERY APPOINTMENTS

As freight companies adjust their policies to address COVID-19, delivery appointments are becoming the new normal. In order to reduce any unforeseen delays, please expect an appointment clerk from the carrier to reach out to make arrangements for delivery. If you miss their call, please respond ASAP to prevent further delay.

OHIO'S STAY-AT HOME ORDER

Gov. Mike DeWine announced a stay-at-home order for Ohio. We have been expecting an announcement like this and our staff is prepared to continue “business as usual” remotely from home. Our phones are being forwarded and we will continue to process orders and provide support.

READY-TO-SHIP INVENTORY

We currently have extra inventory on hand in an attempt to get ahead of any unexpected interruptions with production or delivery.

FREIGHT INTERRUPTIONS

We are beginning to see delivery interruptions and/or inability to secure delivery guarantees with several national carriers. In the coming days, we expect this trend to increase.

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